Comme Chez Nous
Comme Chez Nous, a retail group known for its fast service, quality sandwiches and inviting ambiance, operates 46 shops that are close to a gas station. For steady growth, maintaining profitability and controlling costs is crucial.
1. The challenge
Managing 46 shops is a challenge, even for Comme Chez Nous. The team struggled to monitor sales, control operational costs, and ensure customer satisfaction. Internal audits and report tracking were labor-intensive and time-consuming. Each day, the management manually collected and analyzed data from various systems like Retaildesk, Strobbo, and Jotform. This process consumed more than 1.5 FTE of effort daily. The team needed an automated system to streamline insights, reduce manual work, and support efficient decision-making to improve operations and quality.
2. Solution
To address these challenges, Comme Chez Nous implemented NDUX 360. This data cockpit consolidated information from multiple sources into a single, user-friendly platform. It provides real-time insights and automates data analysis, allowing the management team to access crucial information instantly. With NDUX 360, the team optimizes operational aspects and significantly reduces manual work like data input, processing and editing Excel sheets.
3. The result
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