Integrate Guest XM to your data cockpit
Integrating Guest XM makes your life better! Save all feedback, scores and ratings from your customers and improve customer satisfaction.
How the Guest XM integration works
Connect, syncronize, analyse
- NDUX and Guest XM are connected via API's, ensuring a stable integration.
- Every customer review, rating and feedback is captured and linked to a specific business location.
- Check general feedback and use trend-analysis to anticipate on your customer needs.
The benefits from this integration?
Manual work eliminated
Imagine waking up every morning, with all your customer data available and ready to be analyzed. You don’t have to open your mailbox or different tools to get all your customer feedback. Your customer data comes in your dashboard automatically. You just check the data when when it suits you.
Combine different sources
Every business has multiple social media channels and life is so much easier, when all this data is processed into 1 platform.
Well, that’s what NDUX 360 is doing for you. Every feedback gets captured and visualized in a user-friendly way, so that you know what’s happening within a second.
Easy benchmarking
Use customer satisfaction data to benchmark the performance from each business unit.
Why is unit A doing so much better than unit B? Is it because of the service, food or speed?
Let the data help you understand.